Nitrotech N8 Fluid Video Head product recall.
At Manfrotto we take product quality and customer safety very seriously.
An incident has recently been reported of product failure during the test of a pre-production model reviewed by an industry magazine on the Nitro N8 Fluid Video Head.
Based on the details provided to our Quality and Engineering departments the product breakage only occurs when the Counter Balance System (“CBS”) of the head is substantially misused and overstressed.
Quality and customer service are top priorities for Manfrotto and while we have not been informed of any product failures by any users, Manfrotto has decided to recall all Nitrotech video heads shipped to date and to implement a slight revision to the CBS system to avoid the possibility of product breakage resulting from the reported misuse.
Customers receiving replacement Nitrotech video heads will also receive a complimentary Spectra LED light to further enhance their video making experience.
Customers who have purchased a Nitrotech video head are invited to contact Manfrotto at: